Raafat Saade, Harshjot Nijher
Aim/Purpose: This article presents the study of an ERP implementation in a non-profit or-ganization with the aim to identify people-centered factors for its success.
Background: Studying the experience of customers, employees, and partners remain the focus of a lot of research. Integrated information systems paradigms such as digital platforms and enterprise resources planning is still not well ...
ERP implementation, user ecosystem, digital platform, factors of success