Privacy Policy

Privacy policy

INDIRE is committed to maintaining your confidence and trust with respect to your privacy. This privacy policy explains how we collect, use and share your personal information in relation to the INDIRE information system (IIS), with a commitment to protecting the privacy of INDIRE users.

1.0 About our privacy policy

This privacy policy applies to our IIS (websites, apps and other services), including programs and events (symposium, workshops, meeting), that refer or link to this privacy policy (each, a “Service”). This policy may be supplemented by additional privacy statements, terms or notices provided to you. INDIRE is the primary controller of your personal information provided to, or collected by or for, the IIS.

2.0 Information collection and use

2.1 We collect information about you in three ways: directly from your input, from third-party sources, and through automated technologies.

Information that INDIRE collects are only relevant for its activities to ensure that your personal information is up-to-date and accurate.

2.2 Personal information collected by INDIRE may be used to improve our IIS or to enable us to comply with our legal obligations.

2.3 INDIRE does not store the information of visitors.

2.4 INDIRE only uses analytical cookies and does not use any user-specific targeting cookies. Cookies are only set by INDIRE when you visit restricted portions of the IIS. Cookies are used to help INDIRE to provide you with an enhanced user experience.

3.0 User information provided to us

The types of personal information that we collect directly from you depends on the content and features of the Service you use and may include:

  • Contact details, such as your name, email address, postal address, phone number and social media handle;
  • Account login credentials, such as usernames and passwords, password hints and similar security information;
  • Other account registration and profile information, including educational, professional and other background information, such as your field of study, current position, practice area and areas of interests, gender, ORCID ID and photo;
  • Content that you upload and share or store in your account, such as annotations, comments, contributions and replies;
  • Information that you communicate to us, such as questions or information you send to customer support;
  • Data that you provide to us as part of interacting with the Service, such as your favorites and search queries; and/or
  • Communications preferences, such as your preferred language and the frequency, type and format of the alerts and reminders you sign up to receive.
4.0 Other usage data

4.1 The IIS may automatically collect information about how you and your device interact with the Service via google analytics, computer, device and connection information, such as IP address, browser type and version, operating system and other software installed on your device, unique device identifier and other technical identifiers, error reports and performance data; for location-aware Services, the physical location of your device.

We collect this data through our servers and the use of cookies and other technologies such as google analytics. You can control cookies through your browser's settings and other tools.  However, if you choose to block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Service.

5.0 How we use your information

5.1 INDIRE aims to deliver relevant and useful experience to our users. Depending on how you interact with us and the Service, we use your personal information to:

  • Provide, activate and manage your access to and use of the Service;
  • Enhance and improve the Service, such as add new content and features;
  • Notify you about changes, updates and other announcements related to the Service;
  • Email you in response to your help requests and questions;
  • Message you about submissions to a journal or conference, reminders, and other types of notifications, including receipt of membership applications, renewal notices.
  • Identify usage trends and develop data analysis, including for the purposes of research, audits, reporting and other business operations. 
  • Respond to your requests, inquiries, comments or concerns;
  • Invite you to submit or review manuscripts or otherwise participate in our publishing programs;
  • Issue payments and statements, such as for royalties and editorial fees;
  • Provide you with relevant promotional messages and other information about products, events and services of ours, our group companies and third parties such as societies and sponsors;
  • Enhance and improve our products, events and services and develop new ones; and/or
  • Comply with our legal obligations, resolve disputes and enforce our agreements.

5.2 INDIRE does not sell, rent or exchange email addresses of its members and customers.

5.3 You may at any time “unsubscribe” from receiving emails by clicking on the instructions at the bottom of each email, or by using the option on your dashboard.

6.0 Legal reasons

We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to:

  • meet any applicable law, regulation, legal process or other legal obligation;
  • detect, investigate and help prevent security, fraud or technical issues; and/or
  • protect the rights, property or safety of INDIRE, our users, employees or others;

and as part of a corporate transaction, such as a transfer of a journal or other assets to or an acquisition by or merger with another company.

7.0 Your communications preferences

You can customize and manage your communications preferences and other settings when you register with the Service, by updating your account features and preferences, by using the “opt-in/out” or subscribe/unsubscribe mechanisms or other means provided within the communications that you receive from us or by contacting us.  We reserve the right to notify you of changes or updates to the Service whenever necessary.

8.0 Accessing and updating your information

8.1 The IIS allows registered users to directly access their account information and make corrections or updates at any time.

8.2 Keeping such information up to date is solely the responsibility of the user. Registered users may also close their account directly through the IIS or by contacting the Service’s customer support.

8.3 You have the right under certain privacy and data protection laws, as may be applicable, to request free of charge:

  • Access to and correction and deletion of your personal information;
  • Restriction of our processing of your personal information, or to object to our processing; and/or
  • Portability of your personal information.

8.4 If you wish to exercise any of these rights, please contact us by email. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity. You may designate an authorized agent to make a request on your behalf subject to proof of identity and authorization.

9.0 Data retention

We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

10.0 Data security

We take precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate technical and organizational measures.

11. Locations of processing

11.1 Your personal information may be stored and processed in your region or another country where INDIRE and their service providers maintain servers and facilities, including Australia, France, Germany, India, Ireland, the Netherlands, the Philippines, Singapore, the United Kingdom, and the United States.

11.2 We take steps, including through contracts, to ensure that the information continues to be protected wherever it is located in a manner consistent with the standards of protection required under applicable law.

12.0 Changes

We will update this privacy policy from time to time.  Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the IIS or by other means.

 

If you have any questions, comments, complaints or requests regarding this privacy policy or our processing of your information, please contact us by email.

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