In the digital economy, the prospect of new risks and disputes arising from new digital technology will lead to the development of new forms of dispute resolution. Digital technology inevitably leads to unforeseen risks and more complex disputes; however, a flexible dispute resolution mechanism has not yet been established. As well as driving new forms of dispute resolution, AI is an enabler for supporting of dispute resolution. Using digital means in traditional dispute resolution will provide a new way of thinking. Data analytics will play an important role in online dispute resolution. Following a systematic literature review (SLR), we analyze in this study the research on the use of technology for dispute resolution considering key aspects such as the resolution of technology-supported disputes, online platforms, the role of technology, and adjudication. This paper aims to identify the current standing of digital dispute resolution within the literature, while also identifying the major field study and application for digital dispute resolution.